Privacy Policy

We handle all data in compliance with globally recognized privacy standards.

1. Introduction

Plainworks ("we," "our," or "the Service") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services. We handle all data in compliance with globally recognized privacy standards.

2. Information We Collect

We only collect information that is necessary to provide you with our services:

• Contact Information: Name and email address (for quotes and communication).

• Project Data: Website URLs, localization files, and project requirements.

• Payment Information: We do not store your credit card details. All payments are processed securely through our third-party provider, Stripe.

• Technical Data: IP address, browser type, and usage data (collected via cookies for site optimization and analytics).

3. How We Use Your Information

We use your data strictly for the following purposes:

• To provide custom quotes and deliver localization services.

• To communicate with you regarding your project.

• To improve our service quality and website experience.

• To comply with legal and regulatory obligations.

4. Data Retention and Security

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.

• Security: We implement industry-standard security measures (including SSL/TLS encryption) to prevent unauthorized access, disclosure, or loss of your data.

• File Deletion: Localization source files are securely deleted after a set period following project completion unless otherwise requested.

5. Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We only share data with trusted service providers who assist us in operating our business, such as:

• Payment Processing: Stripe

• Email Communication: Resend

• Analytics: Google Analytics (if applicable) These providers are bound by their own strict privacy and security standards.

6. International Data Transfers

By using our Service, you acknowledge that your information may be transferred to and processed in Japan, where we are based. We ensure that any international data transfers are protected by appropriate safeguards in line with international data protection laws.

7. Your Rights

Regardless of your location, we respect your rights to your data. You may:

• Request access to the personal data we hold about you.

• Request the correction of inaccurate data.

• Request the deletion of your data ("Right to be forgotten").

• Object to or restrict the processing of your data. To exercise these rights, please contact us at plain{@}plainworks.tokyo(If you're not a bot, please make the appropriate changes and email us.).

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Modified" date.

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